If a hacker gets access to your website or blog and injects malware, your web content will be changed in the first place. This change may result in web files being deleted, modified or new files being added to your website. In order to remove malware detected on your website, you need to identify the exact changes that were done to your web files.
Upon a scan WebsiteDefender will notify you immediately of any changes and also provide you with a full comparison of the changed files and the clean files as they existed previously. Furthermore, WebsiteDefender will highlight these changes so that you can tackle them easily. Once you know the changes you can easily decide on what is the best option to remove malware and clean your web files. You can choose to remove the malicious code, or if necessary, manually restore the previous version of your file.
When you receive an email alerting you that malware may have been detected on your website, log in to your WebsiteDefender Dashboard and follow this step by step guide on how to remove malware.
Steps to Remove Malware Detected on My Website
WebsiteDefender scans your website or blog for malware and checks if your web files have been modified or removed and alerts you to suspicious activity and detected malware or vulnerabilities.
When you receive an email alerting you that malware may have been detected on your website, log in to your WebsiteDefender Dashboard. Here you will be able to examine the alerts in more detail.
There will usually be two alerts that require your attention:
Possible Malicious File Found.
1. Website File Contents Changed.
2. Follow the below steps to remove malware detected on your website.
Step 1 – Identify the Malware Infection on Your Website
Open the ‘Possible Malicious File Found’ alert. The alert will inform you which file may have malware. The ‘Pattern detection’ field shows you the suspicious code that has been detected.
Step 2 – Analyse the Changes on Your Web Files
Among many advanced features, WebsiteDefender offers you file integrity validation – the ability to examine what changes have been made to the infected file and compare it with the previous, clean, version. Open the ‘Website File Contents Changed’ alert. The alert will provide you with an overview of the file change and its previous version.
Step 3 – Remove the Malware Detected on Your Website
View the full comparison between the changed file and its previous version by clicking on the ‘View changes’ option provided in your ‘Website File Contents Changed’ alert.
Once you know the changes you can easily clean the infected file by removing the malicious code, or if necessary restore the previous version of the file.
To restore a single file simply click on the ‘Automatically restore file to website’ button and the previous version of your file will be automatically restored to your website. In case WebsiteDefender does not have the permission to restore web files automatically, you need to download the file by clicking the ‘Download file’ button and then upload it manually to your website via FTP or through your web hosting administrator dashboard.
Step 5 – Make Sure Your Website is Secure
Removing malicious code from infected files or deleting them doesn’t mean that your website is no longer vulnerable – you still need to identify how a hacker was able to inject malware. Ensure that you have followed all the suggestions offered by WebsiteDefender for added security – hackers usually exploit common vulnerabilities that are easy to fix. It is a good practice to ask your webmaster to check the log files of your website and webserver to identify the intrusion.
Thanks & regards,
DreamzTech USA LLC
1930 S Alma School Rd #105
Mesa, AZ 85210, USA
Phone : (800)-893-2964
Email : greg@dreamztechusa. com
Sorry, but you are not allowed to view signatures , please Register or Login