I have a huge problem and am hoping you might have the solution. I have the 32 bit version of the Windows 7 running on my 64bit Sony laptop. The Cd/Dvd drive is not booting at all and keeps flashing this message whenever I try to reinstall the OS : ‘Windows could not collect information for [OSI image] since the specified image file [install. wim]does not exist’What do I do? I really am out of ideas. Will using an external drive to re-install windows help? Does anybody have a suggestion that I can use? Please help.
Sorry, but you are not allowed to view signatures , please Register or Login