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How do you manage Revisions?

 
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kmoore  Offline
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July 24, 2009, 12:09:30 AM

When working on new web designing projects, your client may demand for revisions with the template coded by you.

It makes sense and also an ethical business practice to do revisions for free when your design did not match with the expectation of the client (although a clear instruction was given before starting the work).

But what if the client asks for more and more changes as the process develops (different from the initial instructions). How to tackle such situation and demand extra money?
 
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polas  Offline
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July 24, 2009, 04:56:00 AM

If you have a contract then I think this should be clearly written into it. I think starting from day one explaining what they will get and how much it costs for extra revisions is important - it is a fact that the client will probably want/need their site modified and this is great future business for you.

When you do your templates, who owns the intelectual property? - I would guess the client if he is employing you to make it

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Thomas  Offline
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July 24, 2009, 06:23:20 PM

I would probable do it for free for a certain amount of time after the completed product, but after that I would charge for changes
 
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July 24, 2009, 09:17:00 PM

I would probable do it for free for a certain amount of time after the completed product, but after that I would charge for changes

That is what most people do. They decide this early initially before starting the work. Certain amount of revisions in the provided designs are acceptable to designers but then if it goes beyond certain number of revisions then might be its not the designers fault, and might be the requirements was never told clearly to the designers.

Well it also depends upon with whom you are working. If the client is of very potential and trusted then one can do it for free until it becomes perfect for the client.

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August 03, 2009, 06:20:37 PM

I would generally provide three revisions for free and then anything other than that is extra.

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August 21, 2009, 03:59:35 PM

The best thing is to have a contract or agree on a certain amount of free revisions. As a client they should know better than to stray away from their original ideas and think they shouldn't be charged for it. It's basically like designing something completely new. It's just common sense to know you're going to get charged. If they think differently, they're just playing dumb and they're going to try and milk the sympathy card.
 
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